Privacy Policy
Best 10 Compare is an Australian restaurant guide for curated dining, seasonal menus, restaurant atmosphere and venue-based offline card lounge experiences. This policy explains the personal information we may handle through our website and venue-related enquiries, how it may be used, and how to contact us about privacy.
It applies when you browse the guide, request a reservation, send an enquiry or engage with dining, private group or venue information. Card lounges, card rooms and poker tables are described as in-person hospitality experiences only: all poker experiences take place offline at the venue.
Information we may collect
When you contact Best 10 Compare about a reservation or private group occasion, we may collect the details you choose to give us so that we can respond to your request. Enquiries may be directed to [email protected]. The information involved will depend on what you ask us to assist with.
Information you choose to provide- Your name and preferred contact details, such as an email address or phone number.
- Preferred dates or times, party details and other practical information relevant to a reservation or private group enquiry.
- The contents of your message, including any venue questions or details you choose to share with us.
When you use best10compare.com, basic technical or usage information may also be collected. This may include the device or browser used, pages visited, and general information about how a visitor arrives at or uses the site. It helps us maintain the website and improve the reading experience without needing to name a particular visitor.
- Information about the page or content viewed during a visit.
- General device and browser information used to help the website function reliably.
How we use information
Best 10 Compare uses enquiry details to give diners and private groups a useful response about dining, venue information and accessible reservation requests. The purpose is practical: to understand what you are asking for and to communicate information connected with that request, where relevant.
- To respond to a reservation, venue or private group enquiry.
- To arrange or follow up a reservation request where that is relevant to your message.
- To communicate practical details connected with the dining or venue information you requested.
Basic website-use information may help us operate and improve the guide, including understanding which editorial pages visitors find useful. That may include Top 10 restaurant features, Best 10 seasonal menu content, restaurant atmosphere guidance, card lounge moments, private group dining information and gallery pages.
Keeping the guide useful- Maintaining the reliability and readability of website pages.
- Reviewing broad patterns in how guide content is used.
- Improving the clarity of restaurant, venue and hospitality information.
We use contact details for a purpose connected with your enquiry, or where another use is permitted or required by law.
This principle helps keep communications relevant. It does not assume that every visitor wants the same type of follow-up, and it does not turn a simple request for guide information into an unrelated contact.
When information may be shared
Personal information may be shared with service providers only where they help Best 10 Compare operate the website, manage communications, or respond to an enquiry or reservation request. For example, a reservation enquiry sent to [email protected] may need to be handled as part of reservation coordination. Any sharing should be limited to what is reasonably needed for the relevant service.
When sharing may be necessary- With providers that support website operations or communications connected with the guide.
- With providers involved in responding to a venue enquiry or coordinating a reservation request.
Information may also be disclosed where this is required or permitted by law, or where reasonably necessary to protect the operation and integrity of the service. We approach these circumstances carefully and do not describe them as routine reasons to share personal information.
Security, retention and website preferences
Best 10 Compare takes reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure. No method of handling information can be guaranteed to be completely secure, so our approach is to use care that is appropriate to the information and the service involved.
We retain personal information only for as long as it is reasonably needed for the purpose for which it was collected, to manage related matters, or where keeping it is required or permitted by law. When information is no longer required, it may be deleted or de-identified where appropriate. We do not publish fixed retention periods because the relevant circumstances can differ between enquiries.
For information related to cookies and browser preferences, please read our Cookie Policy. That page provides the relevant information without duplicating cookie or consent details in this Privacy Policy.
Your choices, contact and policy updates
You can ask to access or correct personal information that Best 10 Compare holds about you. You can also ask questions or raise a concern about privacy. We will consider and respond to requests in accordance with applicable privacy requirements. To help us understand and respond to your request, we may need enough information about the enquiry, the details involved and the outcome you are seeking.
- Access or correction: ask about personal information connected with your enquiry and let us know if you believe it needs to be corrected.
- Questions or concerns: contact us if you would like help understanding this policy or have a privacy concern about your interaction with Best 10 Compare.
We may update this Privacy Policy from time to time to keep it current and useful. The current version will remain on this page, so we encourage you to review it when you need privacy information about Best 10 Compare. Thank you for taking the time to read it.